Annex 1
Corporate Governance Team – performance indicators
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2022/2023 Q1 |
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FOI01 |
FOI (Freedom of Information) - Total Requests Received - (YTD) |
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IG01j |
Number of FOI reviews received |
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FOI01-03 |
EIR (Environmental Information Regulations) - Total Requests Received - (YTD) |
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IG01i |
Number of EIR reviews received |
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FOI05 |
DP (Data Protection Act) / SAR (Subject Access Request) - Total Received - (YTD) |
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IG01p |
Number of Rights of Individuals requests received |
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IG01o |
Number of Requests for Information received |
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IG01l |
Number of ICO cases received |
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FOI02 |
FOI (Freedom of Information) - Requests responded to In time - (YTD) |
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FOI (Freedom of Information) - % Requests responded to In time - (YTD) |
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FOI03 |
FOI (Freedom of Information) - Requests responded to Out of time - (YTD) |
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FOI (Freedom of Information) - % Requests responded to Out of time - (YTD) |
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IG14ja |
% of FOI reviews responded to 'In Time' |
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FOI02-03 |
EIR (Environmental Information Regulations) - Requests responded to In time - (YTD) |
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EIR (Environmental Information Regulations) - % Requests responded to In time - (YTD) |
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FOI03-03 |
EIR (Environmental Information Regulations) - Requests responded to Out of time - (YTD) |
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EIR (Environmental Information Regulations) - % Requests responded to Out of time - (YTD) |
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IG14ia |
% of EIR reviews responded to 'In Time' |
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FOI05 |
DP (Data Protection Act) / SAR (Subject Access Request) - In time - (YTD) |
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DP (Data Protection Act) / SAR (Subject Access Request) - % In time - (YTD) |
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DP (Data Protection Act) / SAR (Subject Access Request) - Out of time - (YTD) |
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DP (Data Protection Act) / SAR (Subject Access Request) - % Out of time - (YTD) |
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IG14pa |
% of Rights of Individuals responded to 'In Time' |
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IG14oa |
% of Requests for Information responded to 'In Time' |
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IG14la |
% of ICO cases responded to 'In Time' |
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IG01c |
Number of Comments received |
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IG01d |
Number of 4Cs Complaints received |
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IG01e |
Number of Compliments received |
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IG01f |
Number of Concerns received |
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IG14ca |
% of Comments responded to 'In Time' |
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IG14da |
% of 4Cs Complaints responded to 'In Time' |
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IG14ea |
% of Compliments responded to 'In Time' |
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IG14fa |
% of Concerns responded to 'In Time' |
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IG01a |
Number of Adult Complaints received |
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IG08aa |
Number of Adult Complaints assessed at Green |
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IG18ad |
% of Adult Complaints: Upheld in Full |
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IG14aa |
% of Adult Complaints responded to 'In Time' |
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IG01b |
Number of Child Complaints received |
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IG10ba |
Number of Child Complaints assessed at Grade 1 |
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IG18bd |
% of Child Complaints: Upheld in Full |
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IG14ba |
% of Child Complaints responded to 'In Time' |
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IG01n |
Number of LGSCO cases received |
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IG14na |
% of LGSCO cases responded to 'In Time' |
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IG01u |
Number of Housing Ombudsman cases received |
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IG14ua |
% of Housing Ombudsman cases responded to 'In Time' |
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FOI01 |
FOI & EIR - Total Requests Received - (YTD) |
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FOI02 |
FOI & EIR - Requests responded to In time - (YTD) |
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FOI & EIR - % Requests responded to In time - (YTD) |
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FOI03 |
FOI & EIR - Requests responded to Out of time - (YTD) |
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FOI & EIR - % Requests responded to Out of time - (YTD) |
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